A simple app with a simple idea: residents scan a QR poster, submit a photo, and council gets one clean inbox to triage, update, resolve, and export the history.
Built for BC strata. Contact details are visible only to your council. Export your records anytime.
The issue was real. Someone was told. A photo exists somewhere. But the council has no single log, no status to point to, and nothing to show when an owner asks for records, or when a dispute reaches the Civil Resolution Tribunal.
StrataSnap gives the whole loop one home, from first report to closed record.
Residents report from the exact spot. No app, no account.
Council sees what's open, waiting, and aging at a glance.
Timely status updates cut the repeat "any update?" emails.
See recurring problems by location and plan repairs ahead.
No app to download, no resident accounts. One simple loop, start to finish.
Every QR poster is tied to one spot: lobby, parkade, bike room. Just the phone camera, no app.
Pick a category, add a photo, send. The reporter gets a private status link to follow along.
Every report lands in one place, sorted by what needs attention. Assign it, add notes, dispatch a vendor.
Updates go back to the reporter, and the issue closes with a timestamped history you can export anytime.
Every issue keeps a timestamped history: who reported it, when, and what was done. Export one issue or a whole date range for an owner's records request, an insurance claim, or the Civil Resolution Tribunal.
Lobbies, parkades, garage rooms, bike rooms, elevators, stairwells. Residents scan the poster in the area where the issue occurs. The report is automatically tagged to that location, so council knows exactly where to look.
We set up each founding building by hand: locations, posters, and a walkthrough with your council. That hands-on setup is why the cohort is capped at ten buildings. In return, we ask for honest feedback and one short check-in near the end.
After the pilot, pricing stays simple and per-building. Expect less than a typical plumber call-out per month, and your founding rate is yours for good.
Start a pilot →No payment card to start · No setup fee · Cancel anytime · Export your data anytime
Built in Vancouver by the team behind Strata Match. Pilot questions go straight to the founder: pilot@stratasnap.ca.
No. They scan a QR poster and report on the web. No account, no app, no password.
Common-property repairs and maintenance. It is not a bylaw-enforcement or complaints tool.
Only your council. Contact details never appear on the public status page, and private notes stay council-only.
No. It works alongside email, managers, and existing portals. It just gives every issue one accountable home.
About an afternoon. Add your building's locations, print the QR posters, and put them up. Residents need zero onboarding. Reports start arriving as soon as the posters go up.
The pilot is free, so most councils can approve it at a regular council meeting. When paid pricing starts, BC councils can usually approve small unbudgeted expenses without a general-meeting vote. Check your bylaws for the limit.
In Canada, on servers in Montreal. You can export everything at any time, and if you leave, your data goes with you.
Reports come through location-tied posters rather than an open public form, which keeps noise low. Anything out of scope, council can close in one click.
Pricing is finalized with founding buildings: simple, per-building, and less than a typical plumber call-out per month. Founding buildings keep their founding rate. Cancel anytime and export your data.
Yes. Generate and print a poster for each location in your building, styled to your building's branding.
Founding pilot · 10 BC buildings · Free for 60 days · Cancel anytime and take your data with you.
